Contact Us
A real person reads every message. Whether it is a billing question, a licensing detail, or an idea for the product, send it over.
Support, billing, licensing, and partnership: support@createaimusic.lol. We usually reply within one business day, and 24/7 email support is included with Standard and Premium plans.
What to include
- For billing questions: the email on your account and the approximate purchase date.
- For generation issues: the brief you used and the take you were working on.
- For licensing questions: where the track will be used (platform, campaign, client).
- For anything else: as much context as you can share—we will take it from there.
Response times
Free and Basic plans receive email support. Standard and Premium plans include 24/7 email support with priority handling. Account and payment issues are always treated as priority.
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